Privacy Policy

RUC Compare is owned and operated by:

References to “RUC Compare”, “we”, “us”, or “our” refer to RUC ON RAILS LIMITED in its capacity as operator of the Site.

This Privacy Policy applies to:

• Use of the Site;
• Use of comparison tools;
• Clicks on provider listings;
• Redirects and affiliate links;
• Contact form submissions;
• Newsletter subscriptions (if enabled);
• Promotional or marketing engagement;
• Cookies and analytics technologies.

This policy does not apply to third-party websites linked from the Site.

Personal information means information about an identifiable individual as defined under the Privacy Act 2020.

It does not include anonymised, aggregated, or statistical information that cannot reasonably identify an individual.

We use cookies and similar technologies to:

• Operate and secure the Site;
• Measure traffic and engagement;
• Analyse user behaviour;
• Track referrals to third-party providers;
• Support advertising and promotional activities;
• Optimise comparison functionality.

Cookies may be first-party or third-party.

Third-party service providers (such as analytics platforms or advertising networks) may also set cookies on your device.

You may disable cookies via browser settings; however, parts of the Site may not function correctly.

To understand how the Site is used and to improve performance, usability, and reliability, we may use behavioural analytics tools that record interaction events occurring during a visit.

These tools may capture technical interaction data such as page navigation, clicks, scrolling behaviour, cursor movement, interface interactions, and page loading events. This information is used to generate visual reconstructions of user sessions for the purpose of analysing how visitors engage with the Site.

Interaction recordings are used for internal product improvement, diagnostics, fraud prevention, performance monitoring, and user experience optimisation.

Where interaction recording tools are used, reasonable measures are implemented to avoid capturing sensitive information entered into forms or fields where such information would not normally be required for analytics purposes.

Interaction data may be processed by third-party analytics service providers acting on our behalf.

We may use personal information for purposes including:

• Operating and improving the Site;
• Providing comparison tools;
• Responding to enquiries;
• Sending service communications;
• Measuring provider engagement and performance;
• Tracking referral and affiliate activity;
• Marketing and promotional analysis;
• Fraud prevention and security;
• Legal compliance;
• Internal reporting and business analytics;
• Supporting broader commercial operations of RUC ON RAILS LIMITED.

Personal information may be combined with other data to understand usage trends.

RUC Compare operates as a commercial comparison platform.

Personal information and usage data may be used in connection with:

• Affiliate referral tracking;
• Sponsored placements;
• Advertising performance measurement;
• Business intelligence;
• Product development;
• Marketing and outreach.

We may receive compensation where users click through to third-party providers.

We do not control how third-party providers use information collected on their own websites after you leave our Site.

We may disclose personal information to:

• Hosting providers;
• Analytics providers;
• Marketing platforms;
• Email service providers;
• Payment processors (if applicable);
• Professional advisers;
• Contractors;
• Cloud storage providers;
• Regulators or authorities where legally required;
• Potential acquirers or investors in connection with corporate transactions.

Disclosure may occur in New Zealand or overseas.

We take reasonable steps to ensure third parties handle information appropriately but cannot guarantee their conduct.

Information may be stored or processed outside New Zealand, including via cloud service providers.

By using the Site, you consent to such transfer and storage.

We take reasonable steps to ensure overseas service providers are subject to privacy safeguards.

We implement reasonable technical and organisational safeguards to protect personal information.

However:

• No system is completely secure;
• We cannot guarantee absolute security;
• Transmission over the internet carries inherent risk.

You acknowledge these risks.

Personal information is retained only as long as reasonably necessary to:

• Fulfil the purposes outlined in this policy;
• Comply with legal obligations;
• Resolve disputes;
• Enforce agreements.

We may anonymise or aggregate data for longer-term analytical use.

Under the Privacy Act 2020, you have the right to:

• Request access to personal information we hold;
• Request correction of inaccurate information.

Requests must be made in writing and may require identity verification.

We may refuse requests where permitted by law.

The Site links to third-party websites.

We are not responsible for:

• Their privacy practices;
• Their security;
• Their use of your data;
• Their tracking technologies.

You should review their privacy policies independently.

The Site is not directed at individuals under 18.

We do not knowingly collect personal information from minors.

If you believe a minor has provided personal information, contact us.

We may update this Privacy Policy at any time.

Updates take effect when published on the Site.

Continued use constitutes acceptance of changes.

For privacy-related enquiries: